"Well, I guess I'm the clumsiest person in the world. I managed to smash the screen less than 24 hours after I got it. I tried answering a call while it was plugged in and the short cord pulled it out of my hand and hit the corner of a table on the way down. 100% my fault. Believe it or not, I brought this into the Apple store and they gave me a brand new phone for free. Talk about fantastic customer care. I am in love 4-eva with Apple."